Shipping Policy
1. Order Processing Time
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All orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or holidays are processed on the next business day.
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Once your order is shipped, you will receive a confirmation email with tracking details.
2. Delivery Time (United States Only)
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Standard delivery: 5–7 business days after dispatch.
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Delivery times may vary depending on your location, local postal service, weather conditions, or seasonal volume.
3. Shipping Costs
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Shipping fees are calculated at checkout based on delivery address and shipping method.
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Free shipping promotions may be available during special campaigns or discounts. These will be clearly displayed at checkout.
4. Tracking & Shipment Updates
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Every order includes tracking information.
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You will receive a shipping confirmation email with a tracking link as soon as your order leaves our warehouse.
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Please allow up to 24–48 hours for tracking information to update after dispatch.
5. Delivery Issues & Delays
Footnity is not responsible for:
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Delivery delays caused by weather, carrier issues, customs inspections, strikes, or other events outside our control.
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Packages marked as delivered by the carrier but not received at the shipping address (lost or stolen after delivery).
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Incorrect or incomplete shipping addresses provided by the customer.
6. Wrong Address or Failed Delivery
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If the shipping address was entered incorrectly, please contact us as soon as possible at info@footnity.com.
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If a package is returned to us due to an incorrect address or failed delivery attempt, the customer may be responsible for additional shipping fees to re-ship the order.
7. Contact
For any questions about your shipment or tracking status, contact us at:
📧 info@footnity.com