Terms & Conditions

Last updated: 20-10-2025

Welcome to Footnity.com. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. Company Information

Footnity is operated by Northbridge Global LLC, a U.S.-registered company.
By using our website or making a purchase, you confirm that you are at least 18 years old or have consent from a parent or legal guardian.

2. Products & Orders

  • Footnity offers footwear and related accessories.

  • By placing an order, you agree that all information provided (name, address, payment details) is accurate.

  • All orders are subject to acceptance and product availability.

  • We reserve the right to cancel or refuse any order in cases of suspected fraud, incorrect pricing, or inventory issues.

3. Pricing & Payments

  • All prices are shown in USD (United States Dollars).

  • We accept payments through Shopify Payments, PayPal, credit/debit cards, and other secure payment processors.

  • We reserve the right to change product prices at any time without prior notice.

  • If your payment is declined, your order will not be processed.

4. Shipping & Delivery (USA Only)

  • Processing time: 1–2 business days after payment is confirmed.

  • Estimated delivery time (standard): 5–7 business days within the United States.

  • Delivery times may vary due to carrier delays, holidays, weather conditions, or high-volume periods.

  • Full details are available in our Shipping Policy.

5. Returns, Refunds & Exchanges

We offer a 30-day return period starting from the date of delivery.

✅ Free Size Exchange

  • If your shoes don’t fit, you may request one free size exchange per order within 30 days.

  • We cover the shipping of the new pair to you.

💲 Refunds

  • If you prefer a refund instead of an exchange, you must:

    • Contact us within 30 days of delivery.

    • Return the item to our fulfillment center in Asia (China).

    • Return shipping costs are paid by the customer.

  • Items must be unused, unworn, and in the original packaging.

  • Refunds will be issued to the original payment method after inspection.

  • Shipping fees (if applicable) are non-refundable.

For full details, please refer to our Refund & Return Policy.

6. Order Changes & Cancellations

  • Orders can only be changed or canceled before they have been processed or shipped.

  • Once shipped, the order can only be handled via the return process.

7. Limitation of Liability

Footnity is not liable for:

  • Delays caused by shipping carriers or events outside our control

  • Lost or stolen packages after delivery to the provided address

  • Misuse of products or allergic reactions

  • Any indirect, incidental, or consequential damages

Our total liability for any claim is limited to the purchase price of the product involved.

8. Intellectual Property

All content on Footnity.com, including logos, product photos, text, and designs, is owned by Footnity and may not be copied, reproduced, or distributed without written permission.

9. Fraud & Chargebacks

  • Fraudulent orders, payment disputes, or chargebacks will be investigated.

  • We reserve the right to block suspicious accounts or take legal action if necessary.

10. Governing Law

These Terms & Conditions are governed by the laws of the United States, specifically the state where Northbridge Global LLC is registered.
Any disputes shall be resolved in that jurisdiction.

11. Contact Us

For questions about these Terms or your order, contact us:
📧 info@footnity.com